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HP 1y Priority Management PC 5K+ seats Legacy Svc
SKU
U7D00E
- Technical support design for IT
- Global experience
- Direct access
- Online case management tools
- Assigned support contact
- Proactive support plan
- Problem management
- Parts prioritization
- Performance management
Category: IT Support Services
| SKU | U7D00E |
|---|---|
| EAN | 4514953814424 |
| Manufacturer | HP |
| Availability | In Stock |
| PDF URLs |
View PDF |
It’s time to meet your in-country IT concierge
Get a global customer support manager located in your region who will manage and proactively plan your IT support needs.
You’re always first in line
Reduce your downtime with priority access to the parts you need to get up and running.
Have a premium support experience every time
Enjoy an IT support partner who will help you monitor system performance, deliver executive-level reports, and proactively plan your support needs.
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
| Features | |
|---|---|
| License term in years | 1 year(s) |
| HP segment | Business |
| Supplier features | |
|---|---|
| Warranty type | S |
| Warranty coverage | In warranty |
| Support type | Priority services |
| Service method | Phone |
| Response time | Next available agent |
| Place of service | Remote |
| Duration | 1 year |
| Coverage period | 12 month(s) |
| Coverage details | Standard workdays - 9 hours |
| Care Pack type | Electronic |
| Additional information | Covers 1000+ seats |
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| SKU |
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| Description |
HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.[1]
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HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
• Provides 4-hour response for HP hardware. |
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
• Provides 4-hour response for HP hardware. |
HP Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
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HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise (HPE) technical resources provide support and work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as on-site hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches.
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